End-user expectations, hyper-aggressive competition, speed-to-market demands and regulatory changes have forever changed the way service providers approach their customers. This – coupled with the complexities of network evolution, profitability pressures and commoditization of core business lines, such as voice and data – has forced providers to explore innovation in ways never before imagined.
Our Network and System Integration Services supports both service provider and enterprise customers in their network and business evolution with a focus on these key transformation services:
- Network Design, Integration, Optimization and Migration expertise assist our customers in getting the most out of their network investments through network planning and design facilitation, network infrastructure optimization, multi-vendor network integration, and reliable migration to next generation infrastructure.
- OSS/BSS, Service Delivery Platform (SDP) and Service Oriented Architecture (SOA) solutions and integration services include Business and Operational Process Consulting, Billing and Customer Relationship Management (CRM), Service Assurance, and Service Fulfillment. These services enable faster time-to-market (time-to-revenue), increased customer retention, and optimized operational/IT costs.
- Fixed, Mobile and Multi-screen Multimedia Integration Services include integrated multi-vendor solutions (such as IPTV, VoIP, Mobile TV) which allow content distribution over various channels (broadband, mobile and Internet). The practice offers intermediation services between service providers, enterprise customers and web community services. Additionally, the Alcatel-Lucent portfolio includes middleware and applications for multiple screens. To help bring it all together in an innovative multiscreen video and multimedia services offering, our customers can trust in Alcatel-Lucent global system integration leadership.